In the last 20 years, cafés have grown quite popular. People come here to start their day with coffee and a light breakfast, take a break from their stressful day or meet with friends.
One of the attractive qualities of a café is its coffee scent. Anybody passing by a café will not miss the heady aroma of freshly brewed coffee, which scientific studies reveal is often all a person needs to feel more awake.
Another draw of most cafés is its ambiance. They have stylish interior design and are furnished to make customers as comfortable as possible. There are areas of a café that feel like a living room with their low coffee tables, plush armchairs, and couches. Some cafés even have cozy reading nooks with warm lights, bean bags, and plush rugs.
And speaking of ambience, lovely interior design is not all it takes to create that pleasant café “feel” that draws customers. Cleanliness is a vital contributor as well. In fact, it is a must in the hospitality and service industry to which cafés belong. Therefore, if you have a small coffee shop and you want to compete with popular café chains, it is crucial to pay attention to how clean your establishment is.
Cleanliness is a Reliable Indicator of Good Operations
Standards for coffee shop operations are high and needless to say, cleanliness is one of the most critical variables. A clean café assures customers that they will not get sick ordering the coffee and the other treats provided by the establishment.
Likewise, when a café is cleaned correctly, reputation-damaging situations (such as customers finding insects in the coffee and food) can be prevented.
So, how should a coffee shop owner keep the establishment clean? Sanitation authorities have a guide to follow, but listed below are the essential tidying up responsibilities cafés should uphold.
1. Proper garbage segregation and disposal
Segregation prevents malodorous scents that are typically the result of different wastes mixing. It also makes disposal less disgusting. What’s supposed to be dry is kept dry.
It is important to note too that going about this task should be done on schedule to prevent the development of funky scents and overflow.
2. Organization and sanitation of the food preparation area
Keeping the preparation area clean and in order is a must to create a smooth flow of the work. You can prevent accidents and other causes of delay by merely keeping the area clean and organized at all time.
Additionally, if you are consistent with this, it will be easier to deliver the same quality of products for every order.
3. Dust and vacuum the seats and wipe down tables
Seats are what make cafés comfortable and ideal for relaxation. Therefore, it is essential to keep them clean. Dusting and vacuuming them will prevent stains and mites from settling into them will also help in keeping the seats from smelling funky, which is an instant turn-off for a lot of people.
As for the tables, wipe them down after customers use them. Make sure they do not only shine, but they smell clean as well so customers can enjoy their order.
It is worth noting too that regular cleaning provides the advantage of preserving your coffee shop furniture’s aesthetic quality for a long time.
4. Polish floors
Café floors should be free from stains and slippery or sticky residue. First of all, it will make the establishment more visually pleasing. Secondly, it can prevent accidents. And three, polished floors help avoid infestation pest as ants, cockroaches, and other creepy crawlers are attracted to spills and sticky buildup.
5. Keep the restroom clean and fresh.
Clean bathrooms are significant draw factors for any business, but more so for places that serve food and drinks. It does not matter if you only have one restroom for all your customers. If it is always clean and it smells good, plus, it is adequately stocked with toilet paper, soap, and other hygiene essentials, your customers will not complain.
A clean and cozy coffee shop easily charms customers. If regular cleaning is proving to be challenging to stay on top of for your small business because you and your employees are already doing multiple tasks, hire cleaning services for assistance.
But overall, prioritize cleanliness because it is an effective strategy for building your business’s image and reputation.
Mohamed Samad is the Founder & CEO of Matic Services. He started the company in 2016 after a series of small start-ups within the home services sector. Before that, Mohamed was Vice President at Greenstone Equity Partners, where he spent 24 months building the UAE business from 2011-2013 with its founder.